Innovative interactive solutions for higher education, publishing, not-for-profit, and healthcare

Zakim Bridge, Boston method + imagination

Success by the Numbers

300+ launches
We bring best practices from all verticals to solve your problems
90% repeat business
Many of our clients come back again or recommend us to other organizations
20 years
Unparalleled experience and veteran project leadership ensure your success


Over 300 successful launches = unparalleled experience and expertise

Stanford GSB Stanford GSB

Stanford GSB

First responsive top-tier business school site

Dynamically driven by powerful metadata

Site Education Clients


Partial Client List

  • Boston University
  • Bryn Mawr College
  • Community College of Philadelphia
  • Cornell University Johnson School of Management
  • Dartmouth College
  • Harvard Business School
  • Harvard University
  • MIT
  • New York University Gallatin School of Individualized Study
  • Roger Williams University School of Law
  • Tufts University
  • University of Illinois at Chicago
  • University of North Carolina Kegan-Flagler Business School
  • University of Virginia Darden School of Business
  • The Wharton School of the University of Pennsylvania
  • Yale School of Engineering and Applied Sciences
Digital Public Library of America Digital Public Library of America


Time Magazine Top 50 website

Hundreds of thousands of data sources

Site Publishing Clients


Partial Client List

  • Bloomsbury Publishing
  • Cengage Learning
  • Columbia University Press
  • De Gruyter
  • Earthscan
  • Edward Elgar Publishing
  • Harvard Business Publishing
  • Harvard University Press
  • HEPG
  • Houghton Mifflin
  • McGraw Hill
  • MIT Technology Review
  • MLA
  • Oxford University Press
  • Rosen Publishing
  • SAGE Publications
  • Sky Publishing
  • Simon and Schuster
  • Vista Higher Learning
  • World Bank

Top 700 trafficked site

Made mobile responsive in 12 weeks—with zero downtime

Site B2C Clients


Partial Client List

  • AGFA Monotype
  • Harmonix Music Systems
  • Hong Kong Tourist Association
  • LEGO
  • Mulberry Childcare
  • Online Resolution
  • Rockport
  • WWE
  • Yankee Gas
Dana-Farber Cancer Institute Dana-Farber Cancer Institute

Dana-Farber Cancer Institute

Patient focused

Research rich

Site Healthcare Clients


Partial Client List

  • Alkermes
  • Blue Cross/Blue Shield of RI
  • Dana-Farber Cancer Institute
  • Harvard Center for Cancer Prevention
  • Merck
  • MGH Institute of Health Professions
  • MIT Medical
  • Mosby Healthcare
  • National Institutes of Health
  • Phase Forward
  • Schwarz Pharma
  • Tufts Health Plan
  • Wyss Institute for Biologically Inspired Engineering at Harvard University
GeoScienceWorld GeoScienceWorld

Geo Science World

Tablet optimized

Geo spatial search/browse



  • iFactory’s delivery of our new site design allowed our website to grow from a stale, outdated catalog of information, to a fresh, rich, content-driven site due to carefully planned information design and new interactive features; all in a matter of months.

    – Brian Flynn, Webmaster, Wheelock College

  • iFactory brought professionalism and guidance to a web development process that can be daunting – even overwhelming. They were responsive to our requests, patient with inquiries and supportive in our decision-making.

    – Kevin B. Tynan, Executive Director for Marketing & Communications, University of Illinois at Chicago

  • iFactory had been recommended to us by someone from another school. When they came down and presented their proposal we were all just blown away. They clearly knew what they were doing and already seemed to have a sense of what we were looking to achieve.

    – Matt Gray, Media Relations Manager, Bryn Mawr College

  • We are delighted to have worked with iFactory in developing Oxford Dictionaries Online. This was a large custom-built project with complex data needs, and iFactory excelled in building an enticing and intuitive interface with underlying data sophistication and robust technology.

    – Judy Pearsall, Head of Dictionaries, Oxford University Press

  • We are very excited by what iFactory has achieved with the Berg Fashion Library. They have not only successfully implemented our vision, but they have worked with us as true partners to make it so much more than we imagined.

    – Kathryn Earle, Managing Director, Berg Publishers

  • The outstanding design and features that iFactory created gives visitors a real sense of Darden, and illustrates that we are a world-class business school.

    – Maureen Wellen, Darden Executive Director, Strategic Initiatives and Website Project Manager

  • We are very proud of the site and feel that the work [iFactory] did captures us, the cutting-edge technology, and the diversity of people and projects at the Institute.

    – Mary Tolikas, Director of Operations, the Wyss Institute


We’re looking for more people like us—who don’t fit neatly into one job description

Solutions Architect

At iFactory, the Solutions Architect role is a bit unique. They provide expert technical guidance to both our internal team and our clients on the best approach for any given web development project, with particular emphasis on CMS selection. As such, the position is technical and highly consultative, requiring significant interaction with clients from pre-sales through to implementation.

Please note that this is NOT a hands-on coding role, though extensive coding experience and sharp coding skills are certainly critical to being effective in this role. Moreover, given our current client portfolio, experience in the higher education market is absolutely critical.

There are three primary areas of responsibility for the Solutions Architect role:

1. Sales consultation to assist our sales team with the technical aspect of RFP responses and new business pitches; includes reviewing requirements, proposing the right approach, reviewing vendor estimates of time and cost, and finding technical partners who can bid on the actual development work

Specific sales consultation responsibilities:

  • Owns the technical sections of sales proposals; works with internal sales team and external vendors to create a compelling case for choosing iFactory
  • Understands our prospective clients’ technical needs
  • Communicates technical expertise to our prospective clients through one-on-one interactions and sales presentations
  • Presents the business benefits of technical solutions and participates actively in brainstorming sessions
  • Helps craft our proposals to manage the risk inherent in development projects and ensure proposed solution is achievable within budget and time parameters

Specific sales consultation skills:

  • The mind of a detective for ferreting out technical details in low-information environments
  • Strong, clear written and verbal communications skills
  • Good interpersonal skills and the ability to communicate with both technical and non-technical people

2. Implementation oversight to assist our project teams in overseeing the development work of our partners and ensuring our clients are getting an excellent quality product

Specific implementation oversight responsibilities:

  • Participates in kickoffs to represent technical concerns and works with iFactory project team to ensure technology concerns are discussed and adequately addressed
  • Facilitates effective handover to the development team prior to the actual implementation phase
  • Performs consultation for our clients on CMS evaluations, needs analysis and general technical discovery, including creation/presentation of strategy report deliverables
  • Helps internal team and clients making decisions involving technical tradeoffs
  • Guides our internal team on creating plans which are well-suited for the target CMS
  • Reviews deliverables from other disciplines (e.g., wireframes, functional specifications) to ensure the proposed solution can be technically developed within scope, budget and timeframe
  • Acts as general technical resource, does research and answers questions on a wide variety of tech related topics
  • Collaborates on managing technical risk and creating a positive workflow with external vendors

Specific implementation oversight skills:

  • A solid level of familiarity with a wide variety of CMSes and technologies
  • Experience with development projects of our typical size (40-500 hours)
  • Experience consuming business strategy, information architecture and visual design documentation
  • Experience managing vendor relationships
  • Ability to interface with both technical and non-technical staff within the client organization and assist the Producer in managing expectations around technology

3. Internal leadership to help steer iFactory’s approach to technical web development projects proactively and help ensure colleagues know enough about technology to make informed decisions within their own disciplines

Specific internal leadership responsibilities:

  • Guides the structure of our development offerings and our technical approach
  • Manages our development partners and vets potential new partners for technical expertise, development workflow and communication skills

Specific internal leadership skills:

  • A collaborative leader who proactively interacts with other team members rather than waiting to be asked
  • Flexible enough to consider new options and other people’s ideas but firm enough to ensure the company is managing and mitigating the risks of development work
  • A technical guru who knows how to translate a complex concept into plain English
  • A geek who likes to learn about the newest technologies and trends
  • The ability to collaborate with other disciplines in order to improve the overall delivery process across functions and improve the quality of our services
General Requirements
  • Knowledge of HTML, CSS, JavaScript, and the programming languages used to create web applications
  • General knowledge of web technologies & trends, particularly CMSes in the higher education and non-profit spaces
  • Passion for technology and innovations
  • Excellent written, verbal and interpersonal communication skills
  • Negotiation skills
  • Excellent English
  • Ability to travel to client sites up to 30%

Please send resumes to iFactory/RDW Group, Inc. is an equal opportunity employer. Minority candidates are encouraged to apply.

Project Manager / Producer

US: We run a tight production environment filled with people who like to multitask and who live to get things done. We look for opportunities to innovate and focus on satisfying our clients. The right kind of ego is important. The ability to collaborate and to respect the team and client(s) is even more important. You have to be articulate, worship the web, have a sense of humor and love what you do.

YOU: iFactory seeks senior Project Manager/Producer for web based solutions, leading engineers, designers and HTML production personnel on standard marketing web sites, data management solutions and XML based publishing applications.

Position Requires
  • 3 to 5 years of demonstrable web project management experience
  • Strong requirements gathering and pricing capabilities
  • Experience with leading development management processes
  • Budget and schedule management experience
  • The ability to define multi-track project plans
  • Strong knowledge of stress, regression, functional testing, documentation and QA standards

Please send resumes to iFactory/RDW Group, Inc. is an equal opportunity employer. Minority candidates are encouraged to apply.

Information Architect / User Experience Designer

If you have a passion for information architecture, and aren't afraid to get your hands dirty creating interactive prototypes or conducting usability tests, we want to meet you.

At iFactory, you will join a team of talented experts in web design, development and project management. You will work on projects for clients across a variety of industries including publishing, higher education, non-profit and healthcare.

  • Work collaboratively to translate business requirements, user goals and creative strategy into engaging experiences.
  • Observe, conduct and analyze qualitative and quantitative user research, such as focus groups, interviews and surveys.
  • Perform heuristic evaluation and task analysis.
  • Create and refine content inventories, user scenarios, personas, site maps, wireframes and other specifications.
  • Develop interactive prototypes.
  • Prepare and conduct usability tests.
  • Present findings and recommendations from user research and usability tests.
  • Work effectively with project managers to meet expectations on time and on budget.
Required Skills
  • Proficiency with industry-standard software for diagramming and prototyping, such as Axure and InDesign.
  • Ability to think creatively and analytically.
  • Uncompromising attention to detail.
  • Experience with Mobile UX.
  • Ability to articulate and present ideas based on sound user experience and interaction design principles.
  • Comfortable presenting concepts and deliverables to clients.
  • Able to manage multiple tasks and projects simultaneously.
  • Strong verbal and written communication skills.
  • Team oriented, self-motivated.
Nice-to-Have Skills
  • Understanding of W3C and 508 accessibility guidelines.
  • Experience working on publishing, higher education or healthcare projects.
  • Ability to hand-code interactive prototypes using HTML, CSS, PHP, AJAX, or any other fashionable acronyms.
  • Experience working with JavaScript libraries, such as JQuery.
Experience and Education
  • 3+ years’ experience as an information architect (IA), user experience designer (UXD) or interaction designer (IxD) preferably in an interactive agency environment.
  • Degree in Human Computer Interaction (HCI), Interaction Design, Information Architecture, Digital Media, Communication Design or related field.
  • Demonstrable past experience developing site maps, wireframes and other information architecture deliverables.

Please send resumes to You must include a link to an online portfolio to be considered. We are only considering local candidates who are available to work on-site. iFactory/RDW Group, Inc. is an equal opportunity employer. Minority candidates are encouraged to apply.



87 Summer Street, Floor 4
Boston, MA 02110


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