Innovative interactive solutions for higher education, publishing, not-for-profit, and healthcare

Zakim Bridge, Boston method + imagination

Success by the Numbers

300+ launches
We bring best practices from all verticals to solve your problems
90% repeat business
Many of our clients come back again or recommend us to other organizations
20 years
Unparalleled experience and veteran project leadership ensure your success

Work

Over 300 successful launches = unparalleled experience and expertise.

Our services include:

  • Strategy + Discovery
  • User Research
  • Information Architecture + User Experience
  • Content Strategy, Governance & Creation
  • Visual Design
  • Responsive Design
  • CMS Recommendations Consulting
  • Social Media Strategy, Execution and Measurement
  • Front End Development (HTML, CSS, JS)
  • CMS Implementation
  • Technical Project Management
Contact Us
Perkins Perkins

Perkins

Global nonprofit focused on education and services for people who are visually impaired

Hyper-accessible

Site Nonprofit Clients Press Release

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Partial Client List

  • Arnold Arboretum of Harvard University
  • Boys & Girls Clubs of America
  • The Carr Foundation
  • Catalyst
  • Dana-Farber Cancer Institute
  • The Ford Foundation
  • Friends of Boston’s Homeless
  • The Jed Foundation
  • Lincoln Institute of Land Policy
  • Museum of Science, Boston
  • Perkins
  • U.S. State Department, Women in Public Service
  • WBUR Boston 90.9, NPR
  • The World Bank
Case Studies
UAH UAH

UAH

Responsive site for top aerospace engineering school

Media-rich content

Site Education Clients

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Partial Client List

  • Boston University
  • Bryn Mawr College
  • Community College of Philadelphia
  • Cornell University Johnson School
  • Dartmouth College
  • Harvard Business School
  • Harvard University
  • MIT
  • New York University Gallatin School of Individualized Study
  • Roger Williams University School of Law
  • Tufts University
  • University of Illinois at Chicago
  • UNC Kegan-Flagler Business School
  • UVA Darden School of Business
  • The Wharton School of the University of Pennsylvania
  • Yale School of Engineering and Applied Sciences
Case Studies
Digital Public Library of America Digital Public Library of America

DPLA

Time Magazine Top 50 website

Hundreds of thousands of data sources

Site Publishing Clients

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Partial Client List

  • Bloomsbury Publishing
  • Cengage Learning
  • Columbia University Press
  • De Gruyter
  • Earthscan
  • Edward Elgar Publishing
  • Harvard Business Publishing
  • Harvard University Press
  • HEPG
  • Houghton Mifflin
  • McGraw Hill
  • MIT Technology Review
  • MLA
  • Oxford University Press
  • Rosen Publishing
  • SAGE Publications
  • Simon and Schuster
  • Sky Publishing
  • Vista Higher Learning
  • World Bank
Case Studies Publishing Services Overview
WWE.com WWE.com

WWE.com

Top 700 trafficked site

Made mobile responsive in 12 weeks—with zero downtime

Site B2C Clients

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Partial Client List

  • AGFA Monotype
  • Harmonix Music Systems
  • Hong Kong Tourist Association
  • LEGO
  • Mulberry Childcare
  • Online Resolution
  • Rockport
  • WWE
  • Yankee Gas
Stanford GSB Stanford GSB

Stanford GSB

First responsive top-tier business school site

Dynamically driven by powerful metadata

Site

GeoScienceWorld GeoScienceWorld

Geo Science World

Tablet optimized

Geo spatial search/browse

Site

Positive Change

Creating Positive Change

iFactory is RDW Group's interactive division. Clients from all verticals look to RDW to help harness the same ever-present challenge: change. Organizational change, brand and strategic change, and changes in the way they grow their business.

Advertising. PR. Interactive. Social Media. With offices in Providence, Boston and Worcester, our integrated communications approach delivers the positive change you seek.

More about our integrated capabilities

Testimonials

  • iFactory’s delivery of our new site design allowed our website to grow from a stale, outdated catalog of information, to a fresh, rich, content-driven site due to carefully planned information design and new interactive features; all in a matter of months.

    – Brian Flynn, Webmaster, Wheelock College

  • iFactory brought professionalism and guidance to a web development process that can be daunting – even overwhelming. They were responsive to our requests, patient with inquiries and supportive in our decision-making.

    – Kevin B. Tynan, Executive Director for Marketing & Communications, University of Illinois at Chicago

  • iFactory had been recommended to us by someone from another school. When they came down and presented their proposal we were all just blown away. They clearly knew what they were doing and already seemed to have a sense of what we were looking to achieve.

    – Matt Gray, Media Relations Manager, Bryn Mawr College

  • We are delighted to have worked with iFactory in developing Oxford Dictionaries Online. This was a large custom-built project with complex data needs, and iFactory excelled in building an enticing and intuitive interface with underlying data sophistication and robust technology.

    – Judy Pearsall, Head of Dictionaries, Oxford University Press

  • We are very excited by what iFactory has achieved with the Berg Fashion Library. They have not only successfully implemented our vision, but they have worked with us as true partners to make it so much more than we imagined.

    – Kathryn Earle, Managing Director, Berg Publishers

  • The outstanding design and features that iFactory created gives visitors a real sense of Darden, and illustrates that we are a world-class business school.

    – Maureen Wellen, Darden Executive Director, Strategic Initiatives and Website Project Manager

  • We are very proud of the site and feel that the work [iFactory] did captures us, the cutting-edge technology, and the diversity of people and projects at the Institute.

    – Mary Tolikas, Director of Operations, the Wyss Institute

Jobs

We’re looking for more people like us—who don’t fit neatly into one job description

Producer

Producers are responsible for leading cross-functional teams in the execution of client projects from concept to completion, with a focus on managing customer satisfaction, resource planning and overall profitability.

Producers lead one or more client engagements through all aspects of the development lifecycle, following defined development methodologies including requirements analysis, application design and development, resource planning, project planning, and scheduling.

At iFactory, you will join a team of talented experts in web design, development and project management. You will work on projects for clients across a variety of industries including publishing, higher education, non-profit, and healthcare.

Responsibilities
  • Manage a portfolio of projects with focus on client satisfaction, schedule, budget, invoicing and functional solutions
  • Oversee the development and tracking of project plans
  • Set and meet project milestones
  • Establish and maintains project communications with client and team
  • Maintain and manages project budgets and scope
  • Participate in weekly resource planning meetings in order to effectively allocate resources to the project
  • Lead teams of 2-7 members
  • Manage vendor relationships
  • Ensure work quality based on company standards
  • Ensure ongoing client satisfaction
  • Help managing client relationships, expectations, and feedback
  • Assist with the creation of project proposals and Statements of Work and ensure alignment of budgets and schedules with project proposals by reviewing proposals authored by sales team and confirming hours
  • Document or manage documentation of each project
  • Author scope changes
Requirements
  • 2+ years experience as a Project Manager in an interactive agency environment
  • Strong leadership skills
  • Strong knowledge of Microsoft Project and Microsoft Excel
  • Strong communication skills, both verbal and written
  • Strong with web-based application project management
  • Strong technical expertise
  • Experience in Higher Education, IA experience and social network applications experience are a big plus

Please send resume to jobs@ifactory.com. You must include a cover letter and financial requirements to be considered. We are only considering local candidates who are available to work on-site. Absolutely no phone calls. iFactory/RDW Group, Inc. is an equal opportunity employer. Minority candidates are encouraged to apply.

Full Stack Developer

Do you like getting your hands dirty in a variety of web technologies, both front- and back-end? Do you enjoy the satisfaction of working on a range of projects, and solving technical puzzles quickly? If you are a versatile developer who has a passion for building clean, accessible websites using popular CMSs, we want to meet you.

At iFactory, you will join a team of friendly and talented experts in web design, web development, information architecture, user experience, and strategy. You will work on projects for leading clients in higher education, publishing, non-profit, and healthcare. We have an open office structure, a top-notch project management team, weekly company lunches, excellent benefits, good work-life balance, and a flat organizational model—all of which make it easy to come in and code.

Responsibilities
  • Develop sites in Drupal and possibly other content management systems.
  • Translate Photoshop mockups into valid, standards-compliant HTML5, CSS3, and JavaScript/jQuery.
  • Prototype responsive designs, animations, and other interactive moments.
  • Collaborate with designers to create great experiences.
  • Communicate with clients and team members about best practices for building efficient, extensible, standards-based websites.
Required Skills
  • Drupal
  • HTML5
  • CSS3
  • JavaScript / jQuery
  • PHP / MySQL
  • Fluid responsive design
  • Performance optimization
  • Accessibility (Section 508, WCAG 2.0)
  • Web standards
  • Git
Nice-to-Have Skills
  • Front end frameworks (Foundation, Bootstrap)
  • Sass / Less
  • WordPress
  • Other CMSs
Qualities
  • Clean, organized code
  • Ability to explain approaches
  • Good sense of technical judgment
  • Problem solver
  • An eye for clean design
  • Ability to handle multiple projects
  • Self-directed
  • Agency experience a plus
Experience
  • 3+ years as a web developer in a professional setting

Please send resume and at least 3 code samples to jobs@ifactory.com. We are only considering local candidates who are available to work on-site. iFactory/RDW Group, Inc. is an equal opportunity employer. Minority candidates are encouraged to apply.

Information Architect / User Experience Designer

If you have a passion for information architecture, and aren't afraid to get your hands dirty creating interactive prototypes or conducting usability tests, we want to meet you.

At iFactory, you will join a team of talented experts in web design, development and project management. You will work on projects for clients across a variety of industries including publishing, higher education, non-profit and healthcare.

Responsibilities
  • Work collaboratively to translate business requirements, user goals and creative strategy into engaging experiences.
  • Observe, conduct and analyze qualitative and quantitative user research, such as focus groups, interviews and surveys.
  • Perform heuristic evaluation and task analysis.
  • Create and refine content inventories, user scenarios, personas, site maps, wireframes and other specifications.
  • Develop interactive prototypes.
  • Prepare and conduct usability tests.
  • Present findings and recommendations from user research and usability tests.
  • Work effectively with project managers to meet expectations on time and on budget.
Required Skills
  • Proficiency with industry-standard software for diagramming and prototyping, such as Axure and InDesign.
  • Ability to think creatively and analytically.
  • Uncompromising attention to detail.
  • Experience with Mobile UX.
  • Ability to articulate and present ideas based on sound user experience and interaction design principles.
  • Comfortable presenting concepts and deliverables to clients.
  • Able to manage multiple tasks and projects simultaneously.
  • Strong verbal and written communication skills.
  • Team oriented, self-motivated.
Nice-to-Have Skills
  • Understanding of W3C and 508 accessibility guidelines.
  • Experience working on publishing, higher education or healthcare projects.
  • Ability to hand-code interactive prototypes using HTML, CSS, PHP, AJAX, or any other fashionable acronyms.
  • Experience working with JavaScript libraries, such as JQuery.
Experience and Education
  • 2+ years’ experience as an information architect (IA), user experience designer (UXD) or interaction designer (IxD) preferably in an interactive agency environment.
  • Degree in Human Computer Interaction (HCI), Interaction Design, Information Architecture, Digital Media, Communication Design or related field.
  • Demonstrable past experience developing site maps, wireframes and other information architecture deliverables.

Please send resumes to usability@ifactory.com. You must include a link to an online portfolio to be considered. We are only considering local candidates who are available to work on-site. iFactory/RDW Group, Inc. is an equal opportunity employer. Minority candidates are encouraged to apply.

Interactive Designer

If you have a passion for designing accessible, modular, beautiful websites, we want to meet you.

At iFactory, you will join a team of talented experts in web design, development, and project management. You will work on projects for clients across a variety of industries including publishing, higher education, non-profit, and healthcare.

Responsibilities
  • Develop the look-and-feel of sites using common design tools
  • Present mockups to clients and incorporate feedback
  • Prototype interactions using HTML, CSS, and JavaScript
  • Develop site architectures—including sitemaps and wireframes
  • Collaborate with developers to ensure design decisions are translated well into code
  • Work effectively with project managers to meet expectations on time and on budget
Required Skills
  • Strong concept development and graphic design ability
  • Excellent understanding of composition, color, imagery, and typography
  • Fluency in Adobe Photoshop and image optimization for the web
  • Ability to code HTML5, CSS3, and jQuery
  • Knowledge of W3C standards and accessibility guidelines (WCAG, Section 508) and cross-platform display issues
  • Understanding of usability issues across multiple devices, large and small
  • Comfort interacting directly with clients. Ability to articulate and present ideas, and respond to feedback
  • Ability to convey design decisions to developers
  • Ability to think holistically about user experience, from IA to visual design to code
  • Ability to design transitions and light animation
  • Ability to manage multiple tasks and projects simultaneously
Qualities
  • Organized and thorough
  • Articulate
  • Problem solver
  • Clean design sensibility
  • Self-directed
  • Agency experience a plus
Experience
  • BFA in design or related field, or equivalent job experience
  • 3+ years experience as a designer or developer, preferably in an interactive agency environment

Please send resumes to designjobs@ifactory.com. You must include a link to an online portfolio to be considered. We are only considering local candidates who are available to work on-site.iFactory/RDW Group, Inc. is an equal opportunity employer. Minority candidates are encouraged to apply.

Front End Developer

If you have a passion for building accessible, modular, beautiful websites, we want to meet you.

At iFactory, you will join a team of talented experts in web design, development, and project management. You will work on projects for clients across a variety of industries including publishing, higher education, non-profit, and healthcare.

Responsibilities
  • Translate Photoshop mockups into templates using valid HTML5, CSS3, and JavaScript, ready for integration with a CMS.
  • Prototype responsive designs, animations, and other interactive moments. Collaborate with designers to create great experiences.
  • Communicate best practices in building efficient, extensible, standards-based websites.
Required Skills
  • HTML5
  • CSS3
  • JavaScript / jQuery
  • Fluid responsive design
  • Performance optimization
  • Accessibility (Section 508, WCAG 2.0)
  • Web standards
Nice-to-Have Skills
  • Front end frameworks (Foundation, Bootstrap)
  • Sass
  • Drupal
  • WordPress
  • Git
Qualities
  • Clean, organized code
  • Ability to explain approaches
  • Good sense of technical judgment
  • Problem solver
  • An eye for clean design
  • Ability to handle multiple projects
  • Self-directed
  • Agency experience a plus
Experience
  • 2+ years as a front end developer in a professional setting

Please send resume and at least 3 code samples to htmljobs@ifactory.com. We are only considering local candidates who are available to work on-site. iFactory/RDW Group, Inc. is an equal opportunity employer. Minority candidates are encouraged to apply.

Contact

iFactory

87 Summer Street, Floor 4
Boston, MA 02110
617.426.0609
sales@ifactory.com

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