Effective Date: May 24, 2018
Information We Collect
Website usage information that we automatically collect. RDW tracks usage on our websites by IP address but this information is not tied to the voluntary personal information a user may provide. RDW tracks usage by operating system, web browser, device, IP address, and other information about how you navigated and used our websites simply for internal use to understand usage and improve our websites’ performance and usability. Notwithstanding, RDW uses IP address anonymizing technology through third-party software Google Analytics such that specific addresses are not collected and identifiable.
Website Functionality Cookies. These are used to enhance the performance and function on our site. Without these, certain functionality may become unavailable.
Reporting, Analytics, Customization Cookies. These collect information to help us make sense of how our website is being used, which pages may be in need of updating, and more. They also help us understand how visitors are coming to our website, the effectiveness of any marketing tactics we might deploy from time to time, or to help us customize our website for you.
Advertising, Retargeting Cookies. These are used to enable us to show you advertisements or content more relevant to your interests and tailored to you.
You have the right to accept or reject cookies. You can set your browser controls to accept or reject cookies and you can still use our website (though some functionality may be impacted). You can also disable advertisements at the advertising network level by opting out. Networks vary but, for example, you may see an “Ad Choices” clickable button that provides this functionality. There are other Do Not Track functionality options that exist on certain web browsers.
RDW also builds web sites for clients. In some cases when requested to do so by our clients RDW has access to and does record and track personal information on our client’s websites as a processor of data. This work is generally limited to tracking web site usage to improve web site usability. When working on behalf of our clients RDW operates in accordance with the relevant customer’s privacy policies. In these cases RDW is acting solely as a data processor and our customers remain the data controller. In these cases RDW will use this personal information solely as directed by our clients and in most cases only to improve our client’s web site’s performance and usability.
How We Use Information
We use your personal information only for the following purposes:
- To promote our services to you.
- To send you information and content as you specify. You can stop receiving information and emails at any time by following the simple unsubscribe instructions.
- To send you information about our services or other industry relevant information that we feel is relevant and helpful to your business.
- To comply with applicable laws, accounting, or security requirements or to meet legal requirements, or prosecute and defend a court, arbitration, or similar legal proceeding
- To respond to lawful requests made by authorities.
Conditions of Use, Policies, and Revisions
The RDW websites may contain links to third party web sites. RDW is not responsible for the privacy practices of these sites and recommends visitors read the privacy statements of each third party website they may visit.
Retention of Personally Identifiable Information
We keep your personally identifiable information for no longer than necessary for the purposes for which it was collected and processed. That length of time depends on the purposes for its collection and use and/or as required to comply with applicable laws.
Opt In, Opt Out, Access, Correction and Choice
Upon request RDW will grant individuals reasonable access to personal information that it holds about them. In addition, RDW will take reasonable steps to permit individuals to correct, amend or delete information that is inaccurate or incomplete. RDW uses an opt in approach offering website visitors the ability to opt in to receiving specific communications and/or content. Individuals may also opt out. In order to avail oneself of opt out, access or correction an individual must simply contact the RDW Privacy Officer who’s contact information appears below.
RDW does not disclose personal information to non-agent third parties. If this policy were to change RDW would provide individuals with the opportunity to choose (opt out) whether their personal information is to be disclosed to a non-agent third party.
In the event that RDW sends an email communication on our behalf, the email will have clear instructions on how to unsubscribe from future communications. You can unsubscribe or update your subscription preferences at any time by:
- Clicking either the Unsubscribe or Email preferences link at the bottom of one of our emails and following the instructions provided.
- Emailing your request to firstname.lastname@example.org
RDW will use personal information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual. RDW will take reasonable steps to ensure that personal information is relevant to its intended use, accurate, complete and current.
Along with privacy, security is of utmost importance at RDW. Therefore, substantial investments have been made in RDW’s technology platform. The Internet is not a 100% secure environment and we cannot guarantee the security of all information, as there is some risk an unauthorized third party may find a way to circumvent systems or that your information transmitted may be intercepted. RDW continues to upgrade these capabilities to ensure our commitment to the security of the data we maintain.
Regular Privacy Compliance Assessment
Limitation on Applicable Principals
Questions, Suggestions and Information
RDW Privacy Officer
125 Holden Street
Providence, RI 02905