St. Cloud Technical & Community College

Discovery Leads to Success

CMS

Drupal

Services

Strategy, UX, Design, Content, Development

Launched

2023

SCTCC website screenshots on mobile phones

THE CHALLENGE

Branching Beyond “Technical School”

St. Cloud Technical & Community College (SCTCC) was ready for a website redesign that included updating to the latest version of Drupal and improving their brand storytelling and overall user experience throughout their site.

Originally founded as a tech school, SCTCC had recently seen an uptick specifically in its transfer liberal arts programs. This project was an opportunity to lean into that growing audience while also maintaining their roots in programming for the trades.

A deep discovery process, highlighted by multiple user surveys, market research, and several stakeholder interviews, revealed lots of opportunities to strike that balance. This was an all-hands-on-deck project, resulting in an award-winning website design that also met the needs of the technology team. Together, we:

Learn more about how SCTCC reinvented itself.

SCTCC screenshots of home page on large and small screen

More Visitors. Higher Enrollment.

22 %
Increase in organic traffic
14 %
Increase in enrollment
7.8 %
Increase in new users

While a nearby 4-year university saw a 1% increase in enrollment following a statewide trend to provide free college tuition, St. Cloud saw a massive jump of 14%. That far outpaced the statewide average increase of 8%.

CONTENT & UX

Connecting With Users Old and New

SCTCC had not updated its brand messaging in close to a decade, moving from a technical-heavy “Education That Works” tagline to its current “Make it Happen” tagline. Without a full brand refresh, the content team helped bridge a gap between their former and future brands with a series of home page headlines centered around what “Matters.” Make it Matter…Programs That Matter…A Future That Matters

Our UX designers created a career finder based on the Holland Code, a job classification system. The unique discovery tool allows users to browse programs based on their personality type—not necessarily by academic program area or course interest.

SCTCC screenshots of personality career finder on large and small screen

You have exceeded our expectations. I am continuously very impressed with how knowledgeable you all are and how well you communicate with one another.

Colors, fonts, and icons from SCTCC design

DESIGN

Award-Winning Visual Design

Building on the discovery work to branch into new terrain, the design team selected a palette of bold colors. Along with the hefty Stratos typeface, they help deliver the message that SCTCC is far more than your average trade school.

All of this came together in a vibrant, audience-forward, interactive design that set St. Cloud apart from its competition while spotlighting important content and calls to action.

EDM Awards Silver Winner badge
2023 NCMPR Paragon Awards badge

St. Cloud’s website redesign won numerous awards for its outstanding design, from the Education Digital Marketing Awards to the National Council for Marketing and Public Relations.

DEVELOPMENT

Built to Last

Working with an experienced in-house development team, we were able to create flexible, dynamic layout templates while upgrading in Drupal to ensure the site can adapt and grow. Plus, our collaborative approach to deployment means St. Cloud’s team is well-prepared to manage and evolve the site smoothly post-launch.

iFactory people collaborating at a table

We would love to hear from you

Want to learn more about this project or engage in a conversation about challenges at your institution?